Customer Service

Our goal is to make every part of your 3Bears experience as enjoyable and easy as possible. That's why we have created short forms that allow you to get in contact with our customer support.

To get started, simply select the reason for your inquiry from the options bellow and click ''launch me''.

order not delivered

You haven't received your order? No problem - just fill in the form and we will make sure that your package is delivered as soon as possible.

missing item

Is there an item missing from your order? Fill in this short form and we will send you the missing article.

wrong item

We mixed something up and you received a wrong item? No problem - just fill in the form below and we will send you the correct item.

cancel your Order

You just placed an order and want to cancel it immediately? We are of course sad but we also have a form for that. Just click on ''launch me'' and we will cancel your order.

return your goods

You are not satisfied with our products ? To return them within 14 days just fill in our form below.

invoice

To help the planet we have decided not to put an invoice in every package. You can fill in this form and we will send you the invoice.

share your idea

You're in demand! We want to know from you which product you would like us to launch next - vote and decide what could be one of our next products.

contact us

You have noticed anything we can do better or want to get in touch with us? Simply click the button below.

call back option

You are not a texting type of person and want to talk to one of our fabulous customer service agents. Just click the button below and tell us when you want to talk to us.