Data Policy

If you have any questions about data protection or would like to have all of your data deleted, please contact: Datenschutz@3Bears.de .

Data protection

Unless otherwise stated below, the provision of your personal data is neither required by law nor contractually, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide it has no consequences. This only applies if no other information is provided during the subsequent processing operations. "Personal data" means all information that relates to an identified or identifiable natural person.

Server log files

You can visit our websites without providing any personal information.

Every time you access our website, usage data is transmitted to us or our web host/IT service provider through your Internet browser and stored in log data (so-called server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred and the requesting provider. The processing is carried out on the basis of Art. 6 Para. 1 lit. f GDPR out of a legitimate interest in ensuring trouble-free operation of our website and in improving our offering.

Customer account

When you open a customer account, we collect your personal data to the extent specified there. The data processing serves the purpose of improving your shopping experience and simplifying order processing. The processing takes place on the basis of Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time by notifying us, without this affecting the lawfulness of the processing carried out based on your consent before its revocation. Your customer account will then be deleted.

Data collection when writing a comment

When you comment on an article or post, we only collect your personal data (name, email address, comment text) to the extent provided by you. The processing serves the purpose of enabling commenting and displaying comments. By submitting the comment, you consent to the processing of the transmitted data. The processing takes place on the basis of Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the lawfulness of the processing carried out based on your consent before its revocation. Your personal data will then be deleted.

When your comment is published, the name you provided will be published.

In addition, when you submit a comment, your IP address will be stored for the purpose of preventing misuse of the comment function and ensuring the security of our information technology systems. By submitting the comment, you consent to the processing of the transmitted data. The processing takes place on the basis of Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the lawfulness of the processing carried out based on your consent before its revocation. Your IP address will then be deleted.

Collection, processing and transfer of personal data when placing orders

When you place an order, we only collect and process your personal data to the extent that this is necessary to fulfill and process your order and to process your inquiries. The provision of the data is necessary for the conclusion of the contract. Failure to provide it will result in no contract being concluded. The processing is carried out on the basis of Article 6 Paragraph 1 Letter b GDPR and is necessary for the fulfillment of a contract with you.

Your data will be passed on, for example, to the shipping companies and dropshipping providers you have chosen, payment service providers, service providers for order processing and IT service providers. In all cases we strictly observe the legal requirements. The amount of data transmission is limited to a minimum.

Buyer's Seal Customer Review

On our website we use the buyer seal customer rating tool from Gewerbebund Management AG (Torgauer Straße 233 B, 04347 Leipzig). After you have placed your order, we would like to ask you to rate and comment on your purchase from us. For this purpose, we will contact you by email, whereby we will use the technical system of the provider of the buyer's seal evaluation tool as part of order processing.

Your data will be processed either with your consent or based on our legitimate interest.

The processing takes place on the basis of Article 6 Para. 1 lit. a GDPR with your consent, provided you have expressly agreed to receive a request for evaluation. You can revoke your consent at any time using the relevant link in the email, without affecting the lawfulness of the processing carried out based on your consent before its revocation. Your email address will then be removed from the distribution list.

Processing without express consent is carried out on the basis of Article 6 Para. 1 lit. f GDPR out of the legitimate interest in truthful, verified evaluations of our services in the context of direct advertising. For this purpose, we send an electronic review request for your own goods or services that you have already purchased from us. It will be sent to the email address that we received from you as part of the sale of a product or service. The sending of the review request is subject to the condition that you have not objected to this use of your email address.

You can object at any time by notifying us. The contact details for exercising your objection can be found in the legal notice. You can also use the link provided in the review prompt. There are no costs for this other than the transmission costs according to the basic tariffs.

The personal data stored in this context in the technical system of the buyer seal evaluation tool will be deleted 3 months after the delivery of goods recorded for evaluation.

Use of the email address to send newsletters

Regardless of the contract processing, we use your email address exclusively for our own advertising purposes to send newsletters, provided you have expressly agreed to this. The processing takes place on the basis of Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time without affecting the lawfulness of the processing carried out based on your consent before its revocation. You can unsubscribe from the newsletter at any time using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the distribution list.

Your data will be passed on to a service provider for email marketing as part of order processing. It will not be passed on to other third parties.

Your data will be transferred to a third country for which there is an adequacy decision from the European Commission.

If you have purchased goods from us, we are entitled to send you information about our own similar goods via the email address sent when purchasing (Section 7 III UWG). You can object to this use of your email address at any time as a whole or for individual measures, e.g. E.g. by email: info@3bears.de or letter: 3Bears Foods GmbH, Zielstattstraße 40, 81379 Munich , without incurring any costs other than the transmission costs according to the basic tariffs.

Passing on the email address to shipping companies for information about shipping status

We pass on your email address to the transport company as part of the contract processing, provided you have expressly agreed to this in the ordering process. The purpose of the transfer is to inform you by email about the shipping status. The processing takes place on the basis of Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time by notifying us or the transport company, without affecting the lawfulness of the processing carried out based on your consent before its revocation.

Use of an external merchandise management system

We use an inventory management system to process the contract as part of order processing. For this purpose, your personal data collected as part of the order will be transmitted to Wawision, Holzbachstraße 4, 86152 Augsburg.

Use of PayPal

All PayPal transactions are subject to the PayPal Privacy Policy. You can find these at https://www.paypal.com/de/webapps/mpp/ua/privacy-prev?locale.x=de_DE

Cookies

Our website uses cookies. Cookies are small text files that are stored in the Internet browser or by the Internet browser on a user's computer system. When a user accesses a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string that allows the browser to be uniquely identified when the website is accessed again. We use cookies for the purpose of making our offering more user-friendly, effective and secure. Cookies also enable our systems to recognize your browser even after you change pages and to offer you services. Some functions of our website cannot be offered without the use of cookies. For this it is necessary that the browser is recognised even after a page change.

We also use cookies on our website to enable us to analyse the surfing behaviour of our website visitors.

We also use cookies for the purpose of subsequently targeting site visitors on other websites with targeted, interest-based advertising.

The processing is carried out on the basis of Section 15 (3) TMG and Art. 6 (1) lit. f GDPR for the legitimate interest in the purposes mentioned above. The data collected from you in this way is pseudonymized using technical precautions. It is therefore no longer possible to assign the data to you personally. The data will not be stored together with your other personal data.

For reasons arising from your particular situation, you have the right to object at any time to this processing of your personal data based on Art. 6 (1) f GDPR.

Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting the appropriate technical settings in your internet browser, you can prevent the storage of cookies and the transmission of the data they contain. Cookies that have already been saved can be deleted at any time. However, we would like to point out that you may then not be able to use all functions of this website to their full extent.

You can find out how you can manage cookies in the most important browsers (including deactivating them) using the links below:

Use of Google Analytics

We use the web analysis service Google Analytics from Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; “Google”) on our website. The data processing serves the purpose of analysing this website and its visitors. For this purpose, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google. Google Analytics uses cookies that enable analysis of your use of the website. The information generated by the cookies about your use of this website is usually transmitted to a Google server in the USA and stored there. IP anonymisation is activated on this website. As a result, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Your data may be transferred to the USA. There is an adequacy decision from the European Commission for data transfers to the USA. The processing is carried out on the basis of Art. 6 (1) lit. f GDPR out of the legitimate interest in the needs-based and targeted design of the website. For reasons arising from your particular situation, you have the right to object at any time to this processing of your personal data based on Art. 6 (1) f GDPR.

You can prevent the storage of cookies by selecting the appropriate technical settings in your browser software; However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by using the browser plug-in available under the following link. Download and install in [ https://tools.google.com/dlpage/gaoptout?hl=de ]. To prevent Google Analytics from collecting data across devices, you can set an opt-out cookie. Opt-out cookies prevent your data from being collected in the future when you visit this website. You must opt ​​out on all systems and devices you use for this to be effective. If you click here, the opt-out cookie will be set: Deactivate Google Analytics .

Further information on terms of use and data protection can be found at https://www.google.com/analytics/terms/de.html or at https://www.google.de/intl/de/policies/ .

Use of KLAR

On our website we use Klar – a marketing analysis service from Placeholder UG (limited liability), Marktstr. 18, 80802 Munich, Germany. Klar uses exclusively anonymised data collected in Shopify, Google Analytics, Google Adwords, Outbrain, Klaviyo and Facebook to evaluate it for reporting purposes. If Klar does not receive anonymised data from your information, it will be immediately anonymised so that no personal data is processed for the actual analysis and statistical evaluations. We use Klar for the purpose of analysing the use of our website and continuously improving individual functions and offers as well as the user experience. By statistically evaluating user behaviour, we can improve our offering and make it more interesting for you as a user. This (and thus also the possible anonymisation of data) is based on our legitimate interest according to Art. 6 Para. 1 lit. f) GDPR. Information about data protection and data use by Placeholder can be found on the following Klar website: https://app.getklar.com/dataprotection-agreement .

Adform

We use the tool on this 3Bears website / app Adform the Adform A/S Wildersgade 10B, sal. 1 DK-1408 Copenhagen, Denmark one that collects data for analysis, marketing and optimisation purposes and thereby helps us to improve our marketing measures, our website or app. The data collected is by Adform used to link advertising contacts and clicks on advertisements with the resulting use of our 3Bears website or app. In this way, we can determine whether Internet users who have seen our advertisements visit our 3Bears website, which products they are interested in or how the app is used. This helps us use our advertising budget more efficiently. We may also use the data collected to deliver advertising based on your interests (e.g. products viewed). Pseudonymous online identification numbers (Online ID) such as cookie IDs, IP addresses, device IDs, advertising ID / IDFA (e.g. on Android or Apple smartphones) are used to collect data. No unique user-related data such as name or address is stored. All IDs we use only make it possible to recognize your device, your internet browser or the app you use. The data collected will not be used to personally identify you as a user of our website or app without your separate consent. The legal basis for data processing is Article 6 Paragraph 1a and 1f GDPR and Section 15 Paragraph 3 TMG. If you carry out data collection Adform If you don't want it, you can proceed as follows:

Under the following links you will find an explanation of how you can deactivate data collection on your computer or mobile device:

German language version: https://site.adform.com/de/privacy-center/platform/widerrufsrecht/

English language version: https://site.adform.com/privacy-center/platform-privacy/opt-out/

Use of the re-marketing or “similar target groups” function of Google Inc.

We use the re-marketing or “similar target groups” function of Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; “Google”) on our website. This function serves the purpose of analysing visitor behaviour and visitor interests.

Google uses cookies to carry out the analysis of website usage, which forms the basis for creating interest-based advertisements. The cookies record visits to the website as well as anonymised data about the use of the website. There is no storage of personal data of visitors to the website. If you subsequently visit another website in the Google Display Network, you will be shown advertisements that most likely take into account previously accessed product and information areas.

Your data may also be transmitted to the USA. There is an adequacy decision from the European Commission for data transfers to the USA. The processing is carried out on the basis of Art. 6 (1) lit Personalised, interest-based advertising ads are shown when you visit other websites in the Google Display Network.

For reasons arising from your particular situation, you have the right to object at any time to this processing of your personal data based on Art. 6 (1) f GDPR.

You can permanently deactivate Google's use of cookies by following the following link and downloading and installing the plug-in provided there: https://support.google.com/ads/answer/7395996?hl=de

Alternatively, you can deactivate the use of cookies by third parties by visiting the Network Advertising Initiative deactivation page at https://www.networkadvertising.org/choices/ and implementing the further opt-out information provided there.

Further information about Google Re-marketing and the associated data protection declaration can be found at: https://www.google.com/privacy/ads/

Use of Google Adwords conversion tracking

We use the online advertising program “Google AdWords” on our website and, in this context, conversion tracking (visit action evaluation). Google Conversion Tracking is an analysis service provided by Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; “Google”). If you click on an ad placed by Google, a cookie for conversion tracking will be stored on your computer. These cookies have a limited validity, do not contain any personal data and are therefore not used for personal identification. If you visit certain pages on our website and the cookie has not yet expired, Google and we can recognise that you clicked on the ad and were redirected to that page. Each Google AdWords customer receives a different cookie. There is therefore no possibility that cookies can be tracked via the websites of AdWords customers.

The information collected using the conversion cookie is used to create conversion statistics. Here we find out the total number of users who clicked on one of our ads and were redirected to a page with a conversion tracking tag. However, we do not receive any information that can be used to personally identify users. The processing is carried out on the basis of Art. 6 (1) lit. f GDPR based on the legitimate interest in targeted advertising and the analysis of the effect and efficiency of this advertising.

For reasons arising from your particular situation, you have the right to object at any time to this processing of your personal data based on Art. 6 (1) f GDPR.

To do this, you can prevent the storage of cookies by selecting the appropriate technical settings in your browser software. However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You will then not be included in the conversion tracking statistics. You can also deactivate personalised advertising for you in the advertising settings on Google. Instructions can be found at https://support.google.com/ads/answer/2662922?hl=de In addition, you can deactivate the use of cookies by third parties by visiting the Network Advertising Initiative deactivation page at https Go to ://www.networkadvertising.org/choices/ and implement the further information about the opt-out mentioned there.

Further information and Google's privacy policy can be found at: https://www.google.de/policies/privacy/

Use of Facebook Re-marketing

We use the re-marketing function “Custom Audiences” from Facebook Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA; “Facebook”) on our website. This function serves the purpose of targeting visitors to the website with interest-based advertising on the social network Facebook.

For this purpose, Facebook's re-marketing tag was implemented on the website. This tag is used to establish a direct connection to the Facebook servers when you visit the website. This sends information to the Facebook server about which of our pages you have visited. Facebook assigns this information to your personal Facebook user account. When you visit the social network Facebook, you will be shown personalised, interest-based Facebook ads. The processing is carried out on the basis of Art. 6 (1) lit. f GDPR for the legitimate interest in the purpose mentioned above.

For reasons arising from your particular situation, you have the right to object at any time to this processing of your personal data based on Art. 6 (1) f GDPR.

To do this, you can deactivate the “Custom Audiences” re-marketing function here . Further information on the collection and use of data by Facebook, your rights in this regard and options for protecting your privacy can be found in Facebook’s data protection information at https://www.facebook .com/about/privacy/ .

Use of Bing Ads

We use Bing Ads from Microsoft Corporation (Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA; “Microsoft”) on our website.

When you click on an ad placed by Microsoft Bing Ads, a cookie for conversion tracking is stored on your computer. This cookie has a limited validity and is not used for personal identification. If you visit certain pages on our website and the cookie has not yet expired, Microsoft and we can recognise that you clicked on the ad and were redirected to that page.

Information collected using the conversion cookie serves the purpose of creating conversion statistics. We learn the total number of users who clicked on one of our ads and were redirected to a page with a conversion tracking tag. However, personal identification of these users is not possible. The processing is carried out on the basis of Article 6 Paragraph 1 Letter f of the GDPR based on the legitimate interest in targeted advertising and the analysis of the effect and efficiency of this advertising.

For reasons arising from your particular situation, you have the right to object at any time to this processing of your personal data based on Article 6 Paragraph 1 lit f GDPR.

You can prevent the storage of cookies by selecting the appropriate technical settings in your browser software. However, you may not be able to fully use all of the functions of this website afterwards.

They will subsequently not be included in the conversion tracking statistics. Bing has certified itself according to the US-EU data protection agreement “Privacy Shield” and is therefore obliged to comply with European data protection regulations. Further information on data protection and the cookies used by Microsoft Bing can be found at: https://privacy.microsoft.com/de-de/privacystatement

Use of Facebook plug-ins

This website uses the plug-in from the social network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). If you access pages on our website with such a plug-in, a connection will be established to the Facebook servers and the plug-in will be displayed on the page by notifying your browser. This sends information to the Facebook server about which of our pages you have visited. If you are logged in to Facebook as a member, Facebook assigns this information to your personal Facebook user account. When you use the plug-in functions (e.g. clicking the “Like” button, leaving a comment), this information is also assigned to your Facebook account, which you can only prevent by logging out before using the plug-in.

If you do not want Facebook to assign the collected information directly to your Facebook profile, you must either log out of Facebook before visiting our website or block the loading of the Facebook plug-ins on our pages by using a “Facebook blocker”. .

Further information on the collection and use of data by Facebook, your rights in this regard and options for protecting your privacy can be found in Facebook's data protection information: https://www.facebook.com/policy.php

Use of Twitter plug-ins

The functions of the Twitter service are integrated into our website. Twitter is a social media portal from Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, (USA). We use Twitter plug-ins. If you access a page that contains such a plug-in, the data will be exchanged with Twitter's servers located in the USA. Even in the case of interactions that are possible with the various Twitter plug-ins, the relevant information about you is collected and transmitted to Twitter and stored. If you are also a Twitter member and logged in to Twitter at the time you use the plug-in, the information collected about your website visit will be linked to your Twitter account and made known to other users.

If you do not want Twitter to link and merge the information with your Twitter account data, you must log out of Twitter before visiting our website. Further information on how Twitter collects and uses data can be found at https://twitter.com/privacy .

Use of Pinterest plug-ins

This website uses plug-ins from the social network Pinterest, which is operated by Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, USA ("Pinterest"). The different logos that the plug-in contains (e.g. “Pin-it-Button” or the “P″ button), you can see it at the following link: https://business.pinterest.com/pin-it-button/

If you access a corresponding page on our website that contains such a plug-in, a link will be established between your computer and Pinterest's servers and the plug-in will be displayed on the page by notifying your browser. Both your IP address and the information about which of our pages you have visited are transmitted to the Pinterest server in the USA. This applies regardless of whether you are registered or logged in to Pinterest. A transmission also takes place if users are not registered or logged in.

If you are also a member of Pinterest and logged in to Pinterest at the time you use the plug-in, the information collected about your site visit will be linked to your Pinterest account and made known to other users. Even in the case of interactions that are possible with the various Pinterest plug-ins, the relevant information about you is collected and transmitted to Pinterest and stored.

If you do not want Pinterest to link and merge the information with your Pinterest account data, you must log out of Pinterest before visiting our website. Further information on how Pinterest collects and uses data can be found at https://about.pinterest.com/de/privacy-policy

Use of Instagram plug-ins

This website uses plug-ins from the online service Instagram, which is operated by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA ("Instagram"). If you visit pages provided with such a plug-in When you access our website, a connection is established to the Instagram servers and the plug-in is displayed on the page by notifying your browser. This means that both your IP address and the information about which of our pages you have visited are transmitted to the Instagram servers. If you are logged in to Instagram, Instagram assigns this information to your personal user account. When you use the plug-in functions (e.g. clicking the “Instagram” button), this information is also assigned to your Instagram account, which you can only prevent by logging out before using the plug-in.

If you do not want Instagram to assign the collected information directly to your Instagram account, you must either log out of Instagram before visiting our website or by using an add-on, such as the script blocker “NoScript” (noscript. net), block your browser from loading the Instagram plug-in on our website.

Further information on the collection and use of data by Instagram, your rights in this regard and options for protecting your privacy can be found in Instagram's data protection information: https://help.instagram.com/155833707900388

Use of YouTube

We use the function for embedding YouTube videos from YouTube LLC on our website. (901 Cherry Ave., San Bruno, CA 94066, USA; “YouTube”). YouTube is a company affiliated with Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; “Google”).

The function displays videos stored on YouTube in an iFrame on the website. The “Extended data protection mode” option is activated. This means that YouTube does not store any information about visitors to the website. Only when you watch a video is information about it transmitted to YouTube and stored there.

Further information on the collection and use of data by YouTube and Google, your rights in this regard and options for protecting your privacy can be found in YouTube's data protection information ( https://www.youtube.com/t/privacy ).

 

Clearly attribution

We use the services of Klar (Klar Insights GmbH, Marktstr. 18, 80802 Munich, Germany) on our website. Klar, collects, processes and stores data on this website and its subpages for reach measurement and statistical analysis on our behalf. This collection takes place on the following legal basis:

  • If there is no consent from the user, the data is collected anonymously, i.e. without collecting personal or personally identifiable data, and in groups, i.e. by randomly assigning the collected data to groups of users. It is therefore not possible to draw conclusions about individual users. According to Section 25 Paragraph 2 No. 2 TTDSG, this anonymous survey is mandatory in order to optimise business costs and thus guarantee the desired service.
  • If the user has given his consent in accordance with Article 6 Paragraph 1 Sentence 1 a GDPR and Section 25 Paragraph 1 Sentence 1 TTDSG, the data to be processed will be collected on a user-related basis.

Different cookies are used for the different types of data collection mentioned above to ensure the respective type of data collection.

Cookies - Contradiction

To fundamentally object to the use of Klar, please use this Link . This sets a cookie with the name “do_not_track” from the domain “3bears.de”. Please do not delete this, otherwise we cannot guarantee that you will not be tracked by Klar.

Information about data protection and data use by Klar can be found on the following website: https://www.getklar.com/data-protection

Duration of storage

After the contract has been fully processed, the data will initially be stored for the duration of the warranty period, then taking into account statutory retention periods, in particular tax and commercial law, and then deleted after the deadline has expired, unless you have agreed to further processing and use.

Rights of the data subject

If the legal requirements are met, you have the following rights under Articles 15 to 20 of the GDPR: right to information, to correction, to deletion, to restriction of processing, to data portability. You also have a right to object under Article 21 (1) of the GDPR the processing based on Art. 6 (1) f GDPR, as well as processing for the purpose of direct advertising.

Contact us if you wish. The contact details can be found in our imprint.

Right to lodge a complaint with the supervisory authority

According to Art. 77 GDPR, you have the right to complain to the supervisory authority if you believe that your personal data is not being processed lawfully.

Right to object

If the personal data processing listed here is based on our legitimate interest in accordance with Article 6 Paragraph 1 Letter f of the GDPR, you have the right to object to this processing at any time with future effect for reasons arising from your particular situation.

Once you have objected, the processing of the data concerned will be terminated unless we can demonstrate compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

If personal data is processed for direct advertising purposes, you can object to this processing at any time by notifying us. After an objection has been made, we will stop processing the data concerned for the purpose of direct advertising.

last updated: April 25, 2018